Paperless Service Operations — Digital Work Reports on Any Device

Capture everything on site. Electronic work reports, digital signatures, photos, and asset details — all synced instantly to your office.

Complete Feature Set

Everything you need for professional, documented service delivery.

Mobile phone displaying digital work report form with customer signature capture

Digital work reports with signature capture, photo documentation, and instant PDF export

Screenshots show the German-language interface. IMS supports English, German, Italian, French and other languages.

Electronic Work Reports

Structured work report templates with digital signatures. Customise fields by job type or customer. Instant PDF export ready for invoicing.

Maintenance & Inspection Reports

Detailed inspection checklists with pass/fail items, measurements, and findings. Track compliance and equipment condition over time.

Customisable Checklists

Build checklists for routine maintenance, safety checks, or system commissioning. Reusable templates — save time on every job.

Photo Documentation

Before/after photos directly in the work report. Timestamp, geotag, and attach multiple images — evidence of work completed.

360° Photos

Capture full room or equipment panoramas. Useful for system overview, commissioning records, or handover documentation.

Asset & Equipment Management

Link equipment to customer accounts. Build asset registers with service history, maintenance intervals, warranty dates, and compliance reminders.

Spare Parts Tracking

Log materials consumed per job with serial numbers and quantities. Automatic material cost allocation for accurate job costing.

Plan Annotation

Upload floor plans or system diagrams. Mark up with notes, measurements, or maintenance locations directly in the app.

Material Consumption & Vehicle Stock

Record stock used per job. Track vehicle inventory and deplete automatically. Know what you need to reorder.

Blank Orders for Emergency Callouts

Create work orders for unplanned or after-hours jobs without pre-defined scope. Fill in details after the job — reduce admin friction.

PDF/Excel Export & DMS Integration

Export reports as PDF or Excel. Direct integration with document management systems for archival and compliance.

Full Offline Capability

All work reports sync fully offline. No internet? No problem. Complete your documentation and sync when you're back online.

Work with These Modules

Digital Work Orders integrate seamlessly with your full service workflow.

Time Tracking

Linked time records automatically populate labour hours into work reports. No manual data entry.

View Module

GPS & Fleet

Location data from GPS tracking auto-populates job addresses. Electronic logbook records every site visit.

View Module

IMS Overview

See how Digital Work Orders fit into the full IMS platform for field service and maintenance management.

View Overview

Integrated with Dispatch Planning

Work orders seamlessly integrate with your dispatch workflow, from assignment through completion.

Weekly dispatch and project planning grid view showing scheduled work orders

Weekly dispatch planning gives you visibility into all assigned work orders and project timelines

Why Digital Work Orders Matter

Improve profitability, compliance, and customer satisfaction.

Instant Documentation

No more data entry delays. Work report is complete on site — ready to invoice immediately after job completion.

Compliance & Audit Trail

Digital signatures and timestamps provide legal proof of work. Full audit trail for regulatory compliance and disputes.

Accurate Job Costing

Materials and labour captured in real time. True profitability per job — not an estimate.

Works Anywhere

Field teams work offline. No lost documentation, no re-entry errors, no excuses for missing data.

See Digital Work Orders in action

Let your team go paperless. Request a walkthrough and see how it works on the tools your technicians already use.

Request a Demo